The Public Utilities Regulatory Authority (PURA) of The Gambia through its Directorate of Information and Communications Technology on Monday 8th March 2021 started a four-day training session for its staff on Microsoft 365 Application Teams, One Drive, Share point and Outlook.
The four-day training is expected to enhance effective communication and responsiveness at work.
The Application package empowers team, safeguard business and simplify IT management with a single productivity solution.
Speaking at the opening of the training, Director of Human Resources and Corporate Affairs, Mr. Malamin Darboe said the training is meant to increase the capacity deliverable of the staff.
Director of Information and Communications Technology, Mr. Nicholas Jatta stated that the procured Microsoft 365 Applications got lot of features and prospects for usage. The advantages of the Microsoft 365, according to Mr. Jatta it can play a multi-functional roles even when one is at a distant. He further called on participants to take the training serious and attentively listen to the training in order benefit from it.
Mr. Jatta also expressed delight that the Authority has procured the application package for usage.
The lead trainer, Amadou Sowe, said the objective of the training is meant to introduce staff to different applications systems to enhance work productivity and efficiency.
“Ask questions as we go, we intend to make the training more interactive and effective,” Amadou Sowe, Senior Manager, Directorate of ICT told participants at PURA’s Conference Hall.
The participating directorates of PURA to the training include Directorate of Consumer Affairs, Directorate of Legal, Licensing and Enforcement, Directorate of Human Resources and Corporate Affairs, Directorate of Economic Regulations, Directorate of Petroleum, Procurement, Directorate of Administration and Finance, Directorate of Technical and Gambia Computer Security Information Response Team (GMCSIRT).
PURA is an independent multi-sector regulatory agency established and empowered under the PURA Act 2001 to regulate sectors such as Broadcasting, Electricity, Telecommunications, Petroleum, Transportation, Post, Water and Sewage.
The Authority strives to protect the cardinal interest of both consumers and service providers within the aforesaid sectors. It also plays a leading role in providing guidelines on rates and fees for the provision of an effective regulated public service system. In addition to its mandate, the Authority monitors and enforces standards of performance with a view to enhancing quality service delivery mechanisms.
